journey-mapping

21

cna-bootcamp

Create a comprehensive customer journey map that visualizes and analyzes the customer experience across all touchpoints.

customer-journey-stages

21

cna-bootcamp

Defines the current customer experience stages for a customer segment. Use this before conducting customer experience research.

ideation

21

cna-bootcamp

Generates creative solution ideas through brainstorming. Use this when developing multiple approaches to address an identified problem.

direction-setting

21

cna-bootcamp

Identifies the kingpin problem and defines the problem-solving direction as a Needs Statement. Use this when addressing the core problem.

user-stories

21

cna-bootcamp

Write comprehensive user stories that follow the INVEST principles when defining product requirements from the user's perspective.

uiux-design

21

cna-bootcamp

Drafts detailed UI/UX design specifications when designing user interfaces and experiences based on user stories.

market-research

21

cna-bootcamp

Conducts comprehensive market research analysis when evaluating market opportunities, competitors, and trends.

customer-experience

21

cna-bootcamp

Generates comprehensive customer experience data through interviews, observations, and product tests. Use this when preparing to create a customer journey map.

presentation

21

cna-bootcamp

Writes a service-planning presentation script based on a business model. Use when preparing presentation materials. (project)

business-modeling

21

cna-bootcamp

Design a comprehensive business model using the Lean Canvas framework. Use it when planning revenue streams and business strategy.

solution-selection

21

cna-bootcamp

Evaluate generated ideas and choose the optimal solution. Use this when prioritizing features for MVP development.

event-storming

21

cna-bootcamp

Use the Event Storming technique to create PlantUML sequence diagrams and prepare for user story development. Use during planning refinement.

mvp-definition

21

cna-bootcamp

Define an MVP (Minimum Viable Product) topic and select the target business domain. Use this when starting a new project, brainstorming business ideas, or defining the scope of a service.

service-planning

21

cna-bootcamp

By entering only the business domain, this automatically runs the entire service planning workflow from MVP definition to prototype. It sequentially orchestrates 17 specialized skills to generate complete planning deliverables. (project)

customer-analysis

21

cna-bootcamp

Defines target customer types using the JTBD (Jobs To Be Done) framework. Use this when you need to understand customer segments and core jobs.

problem-hypothesis

21

cna-bootcamp

Derive core problem hypotheses and root causes from customer journey analysis and customer experience research data, validate the hypotheses through problem-validation interviews, and identify business value.

guidelines

21

cna-bootcamp

Create project team composition and collaboration guidelines based on the MVP topic and customer type. Use at project start. (project)