customer-support

21.6k

mastra-ai

Guidelines for handling customer support interactions. Use when responding to user inquiries, troubleshooting issues, or escalating problems.

customer-support

18.0k

sickn33

Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.

ticket-triage

8.4k

anthropics

Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.

crisp

1.8k

openclaw

Customer support via Crisp API. Use when the user asks to check, read, search, or respond to Crisp inbox messages. Requires Crisp website ID and plugin token (authenticated via environment variables CRISP_WEBSITE_ID, CRISP_TOKEN_ID, and CRISP_TOKEN_KEY).

intercom

1.8k

openclaw

Manage customer conversations, contacts, and help articles via Intercom API. Send messages and manage support inbox.

freshdesk

1.8k

openclaw

Manage support tickets, contacts, and knowledge base via Freshdesk API. Create, update, and resolve customer issues.

moneydevkit

1.8k

openclaw

Accept payments on any website using moneydevkit. Use when building a site that sells something, adding a checkout/paywall, or integrating payments into a Next.js or Replit app. Supports fixed pricing, pay-what-you-want, products, customers, and orders. Bitcoin Lightning under the hood — works globally, no bank account needed.

featurebase

1.8k

openclaw

Featurebase API for customer feedback, feature requests, changelogs, and support. Use for managing user feedback, tracking feature votes, responding to support requests, or publishing changelog updates.

customerio-debug-bundle

1.5k

Jeremylongshore Claude Code Plugins Plus Skills Customerio Debug Bundle

Collect Customer.io debug evidence for support. Use when creating support tickets, reporting issues, or documenting integration problems. Trigger with phrases like "customer.io debug", "customer.io support ticket", "collect customer.io logs", "customer.io diagnostics".

eol-message

679

deanpeters

Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions

prompt-factory

544

alirezarezvani

World-class prompt powerhouse that generates production-ready mega-prompts for any role, industry, and task through intelligent 7-question flow, 69 comprehensive presets across 15 professional domains (technical, business, creative, legal, finance, HR, design, customer, executive, manufacturing, R&D, regulatory, specialized-technical, research, creative-media), multiple output formats (XML/Claude/ChatGPT/Gemini), quality validation gates, and contextual best practices from OpenAI/Anthropic/Google. Supports both core and advanced modes with testing scenarios and prompt variations.

support-ticket-triage

375

Composiohq Awesome Codex Skills Support Ticket Triage

Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.

analyzing-user-feedback

326

RefoundAI

Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.

zendesk

191

jdrhyne

Zendesk Support API for searching tickets, organizations, and users. Use when working with support tickets, customer issues, or correlating support data with Salesforce accounts.

support

164

lylo

Handle customer support emails - investigate issues and draft responses. Paste a customer email to get started.

rfm-customer-segmentation

152

liangdabiao

Perform RFM (Recency, Frequency, Monetary) customer segmentation analysis on e-commerce data. Use when you need to analyze customer value, identify VIP customers, or create marketing segments. Automatically cleans data, calculates RFM metrics, applies K-means clustering, and generates visualization reports with Chinese language support.

attribution-analysis-modeling

152

liangdabiao

Perform multi-touch attribution analysis using Markov chains, Shapley values, and custom attribution models. Use when you need to analyze marketing channel effectiveness, calculate conversion attribution, optimize marketing budgets, or understand customer journey paths. Supports channel transition analysis, ROI calculation, and marketing optimization insights with Chinese language support.

payment-integration

61

binjuhor

Implement payment integrations with SePay (Vietnamese payment gateway with VietQR, bank transfers, cards) and Polar (global SaaS monetization platform with subscriptions, usage-based billing, automated benefits). Use when integrating payment processing, implementing checkout flows, managing subscriptions, handling webhooks, processing bank transfers, generating QR codes, automating benefit delivery, or building billing systems. Supports authentication (API keys, OAuth2), product management, customer portals, tax compliance (Polar as MoR), and comprehensive SDK integrations (Node.js, PHP, Python, Go, Laravel, Next.js).

email-template-generator

43

OneWave-AI

Generate professional email templates for various business scenarios including sales outreach, customer support, internal communications, follow-ups, and apologies. Creates personalized, tone-appropriate templates with subject lines and formatting. Use when users need to write business emails, cold outreach, or professional communications.

pydantic

40

manutej

Comprehensive Pydantic data validation skill for customer support tech enablement - covering BaseModel, Field validation, custom validators, FastAPI integration, BaseSettings, serialization, and Pydantic V2 features

pandas

40

manutej

Expert data analysis and manipulation for customer support operations using pandas

intercom

40

vm0-ai

Intercom REST API for managing customer conversations, contacts, messages, and support tickets. Use this skill to send messages, manage contacts, handle conversations, and access help center content.

pytest

40

manutej

Advanced Python unit testing framework for customer support tech enablement, covering FastAPI, SQLAlchemy, PostgreSQL, async operations, mocking, fixtures, parametrization, coverage, and comprehensive testing strategies for backend support systems

SQLAlchemy ORM Expert

40

manutej

Comprehensive SQLAlchemy skill for customer support tech enablement, covering ORM patterns, session management, query optimization, async operations, and PostgreSQL integration

alembic

40

manutej

Comprehensive Alembic database migration management for customer support systems

PostgreSQL Database Administration

40

manutej

Comprehensive PostgreSQL database administration skill for customer support tech enablement, covering database design, optimization, performance tuning, backup/recovery, and advanced query techniques

zendesk

40

vm0-ai

Zendesk Support REST API for managing tickets, users, organizations, and support operations. Use this skill to create tickets, manage users, search, and automate customer support workflows.

chatwoot

40

vm0-ai

Chatwoot customer support API via curl. Use this skill to manage contacts, conversations, and messages for multi-channel customer support.

FastAPI Customer Support Tech Enablement

40

manutej

Comprehensive FastAPI skill for building modern Python web APIs with focus on customer support systems, ticket management, real-time chat, and backend operations

customer-support-ai-tools

29

omer-metin

Master the AI tools that transform customer support from cost center to competitive advantage. Automate routine queries, empower agents, and delight customers at scale. Use when "customer support, helpdesk, ticketing system, chatbot, knowledge base, support automation, CSAT, customer service, support, helpdesk, chatbot, knowledge-base, customer-service, automation" mentioned.

analyzing-user-feedback

22

liqiongyu

Analyze user/customer feedback and produce a User Feedback Analysis Pack (source inventory, normalized feedback table, taxonomy/codebook, themes + evidence, recommendations, and feedback loop). Use for voice of customer, feature request analysis, support ticket synthesis, churn reason synthesis, and survey open-ends.

customer-empathy-study-groups

19

samarv

A roleplay-based framework to identify product friction and bridge the gap between internal knowledge and the actual customer experience. Use this when a product feels "Frankenstein-ed," when launching a complex 0-to-1 feature, or when support tickets indicate users are getting stuck in "obvious" places.

customer-support

19

herdiansah

Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences. Integrates modern support tools, chatbot platforms, and CX optimization with 2024/2025 best practices. Use PROACTIVELY for comprehensive customer experience management.

customer-support-builder

17

daffy0208

Build scalable customer support systems including help centers, chatbots, ticketing systems, and self-service knowledge bases. Use when designing support infrastructure, reducing support load, improving customer satisfaction, or scaling support without linear hiring.

ecommerce-support

17

yangliu2060

AI e-commerce customer service assistant that supports order inquiries, product recommendations, and ticket handling. It can use Playwright MCP to automatically operate the e-commerce backend to check real order statuses.

customer-success

16

travisjneuman

Support workflows, ticketing systems (Zendesk, Intercom), knowledge base design, chatbot design, and metrics (CSAT, NPS). Use when building support infrastructure, designing help centers, or optimizing customer experience.

anysite-brand-reputation

13

anysiteio

Monitor brand reputation and sentiment across Twitter/X, Reddit, Instagram, YouTube, and LinkedIn using anysite MCP server. Track brand mentions, analyze customer sentiment, monitor social conversations, identify reputation issues, and measure brand health. Supports social media listening, sentiment analysis, mention tracking, and crisis detection. Use when users need to monitor brand mentions, track customer sentiment, identify reputation risks, analyze brand perception, or measure social media presence and brand health across platforms.

anysite Lead Generation

13

anysiteio

Lead generation and prospecting using anysite MCP server for LinkedIn prospect discovery, email finding, company research, and contact enrichment. Extract contacts from websites, find decision-makers at target companies, and build qualified prospect lists for sales, recruiting, and business development. Supports LinkedIn (primary), web scraping for contact extraction, and Instagram business discovery. Use when users need to build prospect lists, find decision-makers, extract contact information, research potential customers, or enrich existing leads with additional data.

create-changelog

11

maxberko

Generate customer announcements for feature releases. Creates announcement variants for configured channels (Slack/Email). Researches codebase to understand implementation, infers value propositions, and generates engaging announcements with links to documentation. Supports single feature or batch mode for multiple features.

chatwoot

9

TerminalSkills

Self-host customer support with Chatwoot. Use when a user asks to set up open-source customer support, add live chat without SaaS costs, build a multi-channel inbox, or deploy a free Intercom alternative.

intercom

9

TerminalSkills

Add customer messaging and support with Intercom. Use when a user asks to add in-app messaging, build a help center, set up customer onboarding flows, create product tours, or implement a support ticketing system.

crisp

9

TerminalSkills

Add live chat and customer support with Crisp. Use when a user asks to add a chat widget, implement live customer support, set up a help desk, create a knowledge base, or add a chatbot to a website.

agent-debugger

6

AvivK5498

Systematic debugging toolkit for AI agentic workflows in customer support. Use when diagnosing issues with AI agents including wrong responses, tool/function calling problems, conversation loops, stuck states, or performance/latency issues. Works with any framework (LangChain, custom agents, Claude API) and accepts conversation logs, API logs, tool execution logs, and agent configurations.

customer-feedback-analyzer

6

Yarmoluk

Analyzes customer feedback from surveys, reviews, support tickets, and interviews to identify themes, prioritize improvements, and quantify sentiment. Use when processing NPS results, analyzing churn reasons, reviewing product feedback, understanding support ticket patterns, or building a product or service improvement roadmap.

customer-support

5

agent-skills-hub

Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences. Integrates modern support tools, chatbot platforms, and CX optimization with 2024/2025 best practices. Use PROACTIVELY for comprehensive customer experience management.

analyzing-user-feedback

1

jasonmeans

Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.

customer-support

oki3505F

Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences. Integrates modern support tools, chatbot platforms, and CX optimization with 2024/2025 best practices. Use PROACTIVELY for comprehensive customer experience management.

Franchise Operations Playbook

Kaakati

Generic parameterized franchise operations playbook engine for ANY business model and product type. Designs franchisee onboarding programs, customer/service delivery playbooks, tiered support models, quality assurance frameworks, and supply chain plans. Use when building franchise operations manuals, designing franchisee onboarding, creating customer delivery or implementation playbooks, setting up tiered support structures, establishing franchise quality and compliance audits, planning franchise supply chains, or generating operations SOPs for SaaS, retail, service, healthcare, fitness, food, education, or hybrid franchise systems.