Use when the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions "churn," "cancel flow," "offboarding," "save offer," "dunning," "failed payment recovery," "win-back," "retention," "exit survey," "pause subscription," or "involuntary churn." This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.
Use when the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions "churn," "cancel flow," "offboarding," "save offer," "dunning," "failed payment recovery," "win-back," "retention," "exit survey," "pause subscription," or "involuntary churn." This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.
当用户想要减少流失、构建取消流程、设置挽留优惠、恢复失败支付或实施留存策略时使用。也在用户提到“churn”“cancel flow”“offboarding”“save offer”“dunning”“failed payment recovery”“win-back”“retention”“exit survey”“pause subscription”或“involuntary churn”时使用。本技能覆盖自愿流失（取消流程、挽留优惠、退出调查）和非自愿流失（催收/追缴、支付恢复）。有关取消后挽回的邮件序列，请参见 email-sequence；有关应用内升级的付费墙，请参见 paywall-upgrade-cro。
Category: business (商业) · Author: coreyhaines31 · Version: @main · License: MIT
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Category:business