itsm AI Agent Skills

AWS Step Functions workflow orchestration with state machines. Use when designing workflows, implementing error handling, configuring parallel execution, integrating with AWS services, or debugging executions.

eventbridge

AWS EventBridge serverless event bus for event-driven architectures. Use when creating rules, configuring event patterns, setting up scheduled events, integrating with SaaS, or building cross-account event routing.

iam

AWS Identity and Access Management for users, roles, policies, and permissions. Use when creating IAM policies, configuring cross-account access, setting up service roles, troubleshooting permission errors, or managing access control.

dynamodb

AWS DynamoDB NoSQL database for scalable data storage. Use when designing table schemas, writing queries, configuring indexes, managing capacity, implementing single-table design, or troubleshooting performance issues.

s3

AWS S3 object storage for bucket management, object operations, and access control. Use when creating buckets, uploading files, configuring lifecycle policies, setting up static websites, managing permissions, or implementing cross-region replication.

cloudformation

AWS CloudFormation infrastructure as code for stack management. Use when writing templates, deploying stacks, managing drift, troubleshooting deployments, or organizing infrastructure with nested stacks.

ecs

AWS ECS container orchestration for running Docker containers. Use when deploying containerized applications, configuring task definitions, setting up services, managing clusters, or troubleshooting container issues.

ec2

AWS EC2 virtual machine management for instances, AMIs, and networking. Use when launching instances, configuring security groups, managing key pairs, troubleshooting connectivity, or automating instance lifecycle.

rds

AWS RDS relational database service for managed databases. Use when provisioning databases, configuring backups, managing replicas, troubleshooting connectivity, or optimizing performance.

api-gateway

AWS API Gateway for REST and HTTP API management. Use when creating APIs, configuring integrations, setting up authorization, managing stages, implementing rate limiting, or troubleshooting API issues.

lambda

AWS Lambda serverless functions for event-driven compute. Use when creating functions, configuring triggers, debugging invocations, optimizing cold starts, setting up event source mappings, or managing layers.

sqs

AWS SQS message queue service for decoupled architectures. Use when creating queues, configuring dead-letter queues, managing visibility timeouts, implementing FIFO ordering, or integrating with Lambda.

cognito

AWS Cognito user authentication and authorization service. Use when setting up user pools, configuring identity pools, implementing OAuth flows, managing user attributes, or integrating with social identity providers.

eks

AWS EKS Kubernetes management for clusters, node groups, and workloads. Use when creating clusters, configuring IRSA, managing node groups, deploying applications, or integrating with AWS services.

secrets-manager

AWS Secrets Manager for secure secret storage and rotation. Use when storing credentials, configuring automatic rotation, managing secret versions, retrieving secrets in applications, or integrating with RDS.

bedrock

AWS Bedrock foundation models for generative AI. Use when invoking foundation models, building AI applications, creating embeddings, configuring model access, or implementing RAG patterns.

sns

AWS SNS notification service for pub/sub messaging. Use when creating topics, managing subscriptions, configuring message filtering, sending notifications, or setting up mobile push.

cloudwatch

AWS CloudWatch monitoring for logs, metrics, alarms, and dashboards. Use when setting up monitoring, creating alarms, querying logs with Insights, configuring metric filters, building dashboards, or troubleshooting application issues.

prompt-engineering

Crafting effective prompts for LLMs. Use when designing prompts, improving output quality, structuring complex instructions, or debugging poor model responses.

transformers

Loading and using pretrained models with Hugging Face Transformers. Use when working with pretrained models from the Hub, running inference with Pipeline API, fine-tuning models with Trainer, or handling text, vision, audio, and multimodal tasks.

qlora

Memory-efficient fine-tuning with 4-bit quantization and LoRA adapters. Use when fine-tuning large models (7B+) on consumer GPUs, when VRAM is limited, or when standard LoRA still exceeds memory. Builds on the lora skill.

mlx

Running and fine-tuning LLMs on Apple Silicon with MLX. Use when working with models locally on Mac, converting Hugging Face models to MLX format, fine-tuning with LoRA/QLoRA on Apple Silicon, or serving models via HTTP API.

context-engineering

Strategies for managing LLM context windows effectively in AI agents. Use when building agents that handle long conversations, multi-step tasks, tool orchestration, or need to maintain coherence across extended interactions.

agents

Patterns and architectures for building AI agents and workflows with LLMs. Use when designing systems that involve tool use, multi-step reasoning, autonomous decision-making, or orchestration of LLM-driven tasks.

lora

Parameter-efficient fine-tuning with Low-Rank Adaptation (LoRA). Use when fine-tuning large language models with limited GPU memory, creating task-specific adapters, or when you need to train multiple specialized models from a single base.

rlhf

Understanding Reinforcement Learning from Human Feedback (RLHF) for aligning language models. Use when learning about preference data, reward modeling, policy optimization, or direct alignment algorithms like DPO.

freshservice-automation

ngxtm

Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.

freshservice-automation

rootcastleco

Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.

freshservice-automation

haniakrim21

Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.

incident-responsesecurityforensics+9

incident-response

arielperez82

Comprehensive incident response skill for security incident detection, containment, investigation, and recovery. Includes alert triage, severity classification, evidence collection, root cause analysis, and post-incident documentation with automated playbook execution.

freshservice-automation

oki3505F

Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.

senior-devops

arielperez82

Comprehensive DevOps skill for CI/CD, infrastructure automation, containerization, and cloud platforms (AWS, GCP, Azure). Includes pipeline setup, infrastructure as code, deployment automation, and monitoring. Use when setting up pipelines, deploying applications, managing infrastructure, implementing monitoring, or optimizing deployment processes.

automationci/cdcloud+6

Freshservice Automation

reikiplanet

Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, perform bulk operations, handle service requests, and send outbound emails. Always search tools first to obtain the current tool schemas.