servicenow AI Agent Skills
Browse 30 skills related to servicenow
servicenow-agent
Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).
servicenow-docs
Search and retrieve ServiceNow documentation, release notes, and developer docs (APIs, references, guides). Uses docs.servicenow.com via Zoomin and developer.servicenow.com APIs for developer topics.
servicenow-source-control
Manages ServiceNow source control. Use for applying changes, importing repos. Triggers - git integration, SCM.
ServiceNow Aggregate
Capabilities for computing aggregate statistics on ServiceNow tables.
servicenow-table-api
Manages ServiceNow tables. Use for CRUD on any table. Triggers - generic data ops.
ServiceNow HR
Capabilities for retrieving HR Profile information in ServiceNow.
servicenow-batch
Manages batch requests in ServiceNow. Use for sending multiple REST API requests in a single call.
servicenow-testing
Manages ServiceNow testing. Use for running test suites. Triggers - ATF, automated tests.
ServiceNow Product Inventory
Manage and query product inventory.
servicenow-cilifecycle
Manages CI lifecycle operations in ServiceNow. Use this to check compatibility of CI actions and to register operators.
servicenow-custom-api
Handles custom ServiceNow API requests. Use for uncategorized endpoints. Triggers - advanced calls.
servicenow-cicd
Manages ServiceNow CI/CD. Use it for batch jobs, scans, installs, and publishes. Triggers: deployments, testing, and pipelines.
servicenow-update-sets
Manages ServiceNow update sets. Use for creating, retrieving, previewing, committing. Triggers - customizations, deployments.
ServiceNow Data Classification
Capabilities for managing data classifications in ServiceNow.
ServiceNow MetricBase
Capabilities for interacting with ServiceNow MetricBase for time series data.
servicenow-plugins
Manages ServiceNow plugins. Use for activating/rolling back plugins. Triggers - extensions, activations.
servicenow-devops
Manages DevOps integration in ServiceNow. Use for checking change control and registering artifacts.
ServiceNow Account
Capabilities for managing CSM Accounts in ServiceNow.
ServiceNow PPM
Manage Project Portfolio Management cost plans and project tasks.
ServiceNow Activity Subscriptions
Capabilities for managing activity subscriptions in ServiceNow.
ServiceNow Service Qualification
Validates technical service availability and eligibility.
ServiceNow Email
Capabilities for sending and retrieving emails in ServiceNow.
servicenow-application
Manages ServiceNow applications. Use for retrieving application details. Triggers - app info, sys_id queries.
servicenow-cmdb
Manages ServiceNow CMDB. Use for fetching CMDB records. Triggers - configuration items, CI queries.
servicenow-change-management
Manages ServiceNow Change Requests (CRs). Use this skill to create, read, update, and delete CRs, tasks, and models, and to manage conflicts, schedules, and approvals.
servicenow-auth
Manages ServiceNow auth. Use for token refresh. Triggers - sessions, auth issues.
servicenow-import-sets
Manages ServiceNow import sets. Use for getting/inserting records. Triggers - data imports, ETL.
implementing-ticketing-system-for-incidents
Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need formalized incident lifecycle management with automated ticket creation, assignment routing, and resolution tracking.
incident-response
Comprehensive incident response skill for security incident detection, containment, investigation, and recovery. Includes alert triage, severity classification, evidence collection, root cause analysis, and post-incident documentation with automated playbook execution.
senior-devops
Comprehensive DevOps skill for CI/CD, infrastructure automation, containerization, and cloud platforms (AWS, GCP, Azure). Includes pipeline setup, infrastructure as code, deployment automation, and monitoring. Use when setting up pipelines, deploying applications, managing infrastructure, implementing monitoring, or optimizing deployment processes.